Welcome CAP
Banking & Insurance Travel & Tourism Healthcare IT & Telecoms Advertising, Media & PR Business to Business Automotive & Petroleum

IT & TELECOMS

We have in-depth experience of conducting research in the IT & Telecoms section in China and Asia-Pacific, and also in the US and Europe. Over the past 20 years we have surveyed a wide range of respondents including IT & Telecom consumers, corporate customers, retailers, distributors, IT & Telecoms journalists,Technology PR companies etc


INDUSTRY SECTORS

  • Mobile Service Operators
  • Satellite Communications
  • Handset Manufacturers
  • Online Booking Engines
  • Telephone Companies
  • Telecom equipment and networking solutions provider
  • PCs/ Tablets
  • Software Companies
  • Website Design
  • IT & Telecoms Media

SURVEY EXAMPLES

  • Brand Equity of Mobile Handset Manufacturers
  • Client Satisfaction with Mobile Phone Companies
  • Worldwide Customer Loyalty Survey for Major Software Provider
  • Worldwide Customer Loyalty Survey for a Chinese Global Leading Telecom equipment and Networking Solutions Provider
  • Segmentation of European Mobile Phone Users
  • User Views & Attitudes on Travel Websites
  • Media Consumption Survey among Chinese Consumers for a Korean Handset manufacturer
  • Product Satisfaction Survey among Chinese Consumers for a Korean Handset manufacturer
  • Customer Satisfaction with mobile operator in Hong Kong and Macau
  • Customer Satisfaction with mobile operator in China
  • Brand Equity of an European Mobile Operator

CLIENTS

  • Microsoft
  • Lotus
  • Dell
  • Samsung
  • Sony
  • Inmarsat
  • Vodafone
  • Nokia
  • Phillips
  • Apple
  • IBM
  • Intel
  • Nextel
  • Motorola
  • HuaWei
  • China Mobile
  • China Unicom
  • PCCW
  • Macau Telecom
  • Cable & Wireless

TYPES OF SURVEYS

  • Customer Satisfaction, Loyalty and Advocacy
  • Brand Equity
  • Media & Advertising
  • Brand and Ad Tracking
  • Sales & Marketing Effectiveness
  • New Product Design & Development
  • Market Positioning
  • Market Segmentation
  • Pricing Surveys
  • Mystery Shopping
  • Feasibility Studies
  • Syndicated Surveys

WHITE PAPERS